Hensley and Associates, PLLC (d/b/a
Hensley Legal Services) — Privacy Policy
Effective Date: August 24, 2026
Important Notice Regarding Text Messaging Data
Hensley and Associates, PLLC, d/b/a Hensley Legal Services ("we," "us," or "our") does not
share customer opt-in information, including phone numbers and consent records, with any
affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing
our direct services. All text messaging originator opt-in data is kept strictly confidential.
We recognize that you may be concerned about our use and disclosure of your personal
information. Your privacy is very important to us, and the following will inform you of the
information that we may collect from you, and how it is used. By using our website,
www.hensleylegalservices.com, you are accepting the practices described in this policy. This
policy does not address information obtained offline.
1. Information We Collect
Non-Personal Information:
● Domain name and IP address. The domain name and IP address reveal nothing
personal about you other than the IP address from which you have accessed our site.
● The type of Internet browser you are using, operating system, what brought you to our
Website, and which of our Web pages you have accessed.
Personal Information:
● Any information you provide to us if you communicate with us regarding our Website or
our services (for example, name, email address, phone number, or physical address).
● Opt-in records and timestamps for all communication channels (SMS, email, etc.).
Client Communication:
● Records of inquiries and requests for information.
● Feedback and review requests related to services provided.
● Correspondence related to your matter.
Because it is impossible to predict every context in which information might be provided to us by
email, we cannot assure you that personally identifiable information sent to us by email will
remain private.
2. How We Use Your Information
We use the collected information primarily for our own internal purposes, such as:
● Providing, maintaining, evaluating, and improving our services and Website.
● Fulfilling requests for information and providing customer support.
● Communicating with you about your inquiry and any related follow-up, including requests
for feedback or reviews.
● Maintaining records of your communication preferences and consent.
● Notifying you of changes to this Privacy Policy.
We do not use your information for marketing or promotional purposes. Our text
messaging program is used solely for non-marketing communications related to your inquiry,
follow-up communications, and requests for feedback or reviews.
3. SMS Messaging & Compliance
By opting in to our SMS communications, you agree to receive text messages related to your
inquiry, including follow-up communications and requests for feedback or reviews. These
messages are not marketing or promotional communications.
Consent Language:
When you submit a form on our website, you will be asked to affirmatively consent to SMS
communications by checking a box with the following language:
I consent to receive non-marketing text messages from Hensley Legal Services
PLLC related to my inquiry and follow-up communications, including requests for
feedback/reviews. Frequency may vary. Message & data rates may apply. Reply
stop to +1 989-653-6525 for opt-out. Text HELP for assistance.
Opt-In & Consent:
● You will only receive text messages if you have explicitly opted in via this checkbox on
our website forms.
● We maintain timestamped records of all opt-in actions.
● We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws.
Opt-Out Instructions:
●You can cancel SMS communications at any time by replying "STOP" to +1 989-653-6525.
● You will receive a final confirmation message, and no further messages will be sent
unless you re-opt in.
● All opt-out requests are processed immediately.
Message Frequency & Content:
● Message frequency varies based on your interactions with our firm.
● Messages relate directly to your inquiry and any requested follow-up or feedback/review
requests.
● We do not send marketing or promotional content.
Help & Support:
● Text "HELP" to +1 989-653-6525 for assistance, or contact us at (918) 416-4832.
● Support is available during regular business hours.
Carrier Information:
● Standard message and data rates may apply.
● Carriers are not liable for delayed or undelivered messages.
SMS Data Protection Statement:
No mobile information will be shared with third parties/affiliates for marketing/promotional
purposes. Information sharing to subcontractors in support services, such as customer service
is permitted. All other use case categories exclude text messaging originator opt-in data and
consent; this information will not be shared with any third parties.
4. Information Sharing & Disclosure
We will not sell or otherwise provide the information we collect to outside third parties for the
purpose of direct or indirect mass email marketing.
To the extent permitted by law, we will not sell, share, or otherwise disclose any information
collected online without your express permission, except as described below.
Service Providers:
● Third-party vendors who assist in our operations (e.g., our website host and designer).
● SMS aggregators and providers solely for the purpose of delivering messages you've
consented to receive.
● Subcontractors performing support services, such as customer service.
● All service providers are contractually obligated to maintain confidentiality and security.
Legal Compliance:
We will disclose personal information and/or an IP address, when required by law or in the
good-faith belief that such action is necessary to:
● Cooperate with the investigations of purported unlawful activities and conform to the
edicts of the law or comply with legal process served on our company.
● Protect and defend the rights or property of our Website and related properties.
● Identify persons who may be violating the law, the rights of third parties, or otherwise
misusing our Website or its related properties.
Business Transfers:
● In the case of a merger, acquisition, or sale of assets, in which case your data remains
protected under the terms of this policy.
All the above categories exclude text messaging originator opt-in data and consent; this
information will not be shared with any third parties, excluding aggregators and providers of the
text message services.
Please keep in mind that whenever you voluntarily disclose personal information online — for
example through e-mail, discussion boards, or elsewhere — that information can be collected
and used by others. Ultimately, you are solely responsible for maintaining the secrecy of your
personal information. Please be careful and responsible whenever you are online.
5. Data Security
We follow generally accepted industry standards to protect the information submitted to us, both
during transmission and once we receive it.
If we collect sensitive information (such as credit card data), that information is encrypted and
transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the
bottom of your web browser, or looking for "https" at the beginning of the address of the web
page.
While we use encryption to protect sensitive information transmitted online, we also protect your
information offline. Only employees who need the information to perform a specific job (for
example, billing or customer service) are granted access to personally identifiable information.
The computers/servers in which we store personally identifiable information are kept in a secure
environment.
Despite these measures, no method of transmission over the internet or electronic storage is
100% secure, and we cannot guarantee absolute security.
6. Cookies & Tracking Technologies
We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to
help us improve your access to our site and identify repeat visitors to our site. For instance,
when we use a cookie to identify you, you would not have to log in a password more than once,
thereby saving time while on our site. Cookies can also enable us to track and target the
interests of our users to enhance the experience on our site. Usage of a cookie is in no way
linked to any personally identifiable information on our site.
We collect your Internet Protocol (IP) address. Standing alone, your IP address does not contain
personally identifiable information and is used to administer our site and gather demographic
data. You may disable cookies through your browser settings; we do not use cookies to retrieve
information unrelated to your visit to this Website.
7. Surveys & Contests
From time-to-time our site may request information via surveys or contests. Participation in
these surveys or contests is completely voluntary and you may choose whether or not to
participate and therefore disclose this information. Information requested may include contact
information (such as name and shipping address), and demographic information (such as zip
code, age). Contact information will be used to notify winners and award prizes. Survey
information will be used for purposes of monitoring or improving the use and satisfaction of this
site. Surveys and contests are administered for these purposes only and are not used for
marketing or promotional campaigns.
8. Your Rights & Choices
You have the right to:
● Access, update, or request deletion of your personal information.
● Opt out of SMS messages at any time by replying "STOP" to +1 989-653-6525.
● Withdraw consent at any time for future communications.
● Request information on how we process your data.
To exercise these rights, contact us using the information in Section 12.
9. Third-Party Links
This Website may contain links to other sites. Please be aware that we are not responsible for
the content or privacy practices of such other sites. We encourage our users to be aware when
they leave our site and to read the privacy statements of any other site that collects personally
identifiable information.
10. Children's Privacy
We do not knowingly collect personally identifiable information from children under the age of
13.
11. Data Storage & Processing
Regardless of where you are located, this site collects, processes, and stores information in
databases located in the United States.
12. Changes to This Privacy Policy / Contact Us
By using this Website, you consent to the collection and use of information as specified above. If
we make changes to our Privacy Policy, we will post those changes on this page with an
updated effective date. Please review this page frequently to remain up-to-date with the
information we collect, how we use it, and under what circumstances we disclose it.
If you feel that we are not abiding by this privacy policy, or if you have questions or comments
about this Privacy Policy, please contact us:
Hensley and Associates, PLLC (d/b/a Hensley Legal Services) Attn: Privacy Officer Phone:
(918) 416-4832 Mail: 427 South Boston Ave, Suite 402, Tulsa, OK 74103 Website:
https://www.hensleylegalservices.com
By using our website and services, you consent to this Privacy Policy.